TERMS AND CONDITIONS

1. Agreement to Terms

By accessing or using the GaziAI platform and website at gaziai.com (“the Service”), you agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users, including visitors, registered accounts, and paying subscribers.

If you are using GaziAI on behalf of a company or organisation, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, you must discontinue use of the Service immediately.

2. About GaziAI

GaziAI provides an AI-powered buyer intelligence platform that helps manufacturers, exporters, and trading companies discover and connect with verified global buyers, importers, distributors, and wholesale partners. Our services include buyer discovery, market intelligence, lead scoring, contact intelligence, and export pipeline management tools.

3. Eligibility

To use GaziAI, you must:

• Be at least 18 years of age
• Be a registered business entity or authorised representative of one
• Provide accurate and complete registration information
• Not be prohibited from using the Service under applicable laws

4. Account Registration

To access GaziAI’s full features, you may be required to create an account. You agree to:

• Provide truthful, accurate, and up-to-date information during registration
• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorised access to your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.

5. Acceptable Use

You agree to use GaziAI only for lawful business purposes. You must not:

• Use the platform to engage in spam, unsolicited outreach at scale, or harassment
• Attempt to scrape, copy, or reproduce our data, buyer database, or platform content
• Reverse engineer, decompile, or extract proprietary AI models or algorithms
• Use the Service to violate any applicable law or regulation
• Misrepresent your identity, company, or products on the platform
• Interfere with or disrupt the platform’s infrastructure, servers, or security
• Share your account credentials with unauthorised third parties
• Use GaziAI to facilitate any fraudulent, deceptive, or illegal business activity

Violation of these terms may result in immediate account suspension or termination without refund.

6. Subscription and Payments

a) Plans

GaziAI offers tiered subscription plans, including Starter, Growth, and Enterprise. Details of each plan, including features and limitations, are available on our Pricing page.

b) Billing

Subscriptions are billed on a recurring basis (monthly or annually) as selected at checkout. By subscribing, you authorise GaziAI to charge your payment method on each renewal date.

c) Pricing Changes

We reserve the right to modify pricing at any time. Where pricing changes affect your active subscription, we will provide at least 30 days’ notice before the change takes effect.

d) Refunds

All subscription fees are non-refundable unless otherwise required by applicable law or expressly stated in writing by GaziAI. We do not offer pro-rated refunds for unused portions of a billing period.

e) Failed Payments

If a payment fails, we may suspend access to your account until the payment is resolved. We will notify you by email before suspension occurs.

7. Free Trials and Demos

Where GaziAI offers a free trial or demo, access is granted for evaluation purposes only. We reserve the right to modify, limit, or terminate trial access at our discretion. Conversion to a paid plan at the end of a trial period requires explicit confirmation from the user.

8. Intellectual Property

All content, features, branding, AI models, algorithms, data compilations, dashboards, and technology that form part of the GaziAI platform are the exclusive intellectual property of GaziAI and are protected by applicable copyright, trademark, and trade secret laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for your internal business purposes during your active subscription period.

You may not reproduce, distribute, sell, sublicense, or create derivative works from any part of the GaziAI platform without our prior written consent.

9. User-Generated Content

Any content, data, or information you submit to GaziAI, including product details, company profiles, and target market preferences, remains your property. By submitting it, you grant GaziAI a non-exclusive, worldwide licence to use that information solely to deliver and improve our services to you.

We do not claim ownership over your proprietary business data.

10. Data and Buyer Intelligence

GaziAI aggregates publicly available business and trade data to power its buyer intelligence features. While we strive for accuracy and verification, we do not guarantee that all buyer data is complete, current, or error-free.

You acknowledge that:

• GaziAI’s buyer data is provided for business intelligence purposes only
• You are responsible for independently verifying any buyer or company before entering into a commercial agreement
• GaziAI is not liable for business outcomes resulting from connections made through the platform

11. US Market Access Services

Where you opt into US market access services facilitated through Husaina Global Inc., additional terms may apply. These will be presented to you separately at the point of opt-in. GaziAI does not guarantee specific business outcomes from US market access services.

12. Third-Party Integrations

GaziAI may integrate with third-party tools and services, including CRM platforms, analytics tools, and booking systems. Your use of those third-party services is governed by their own terms and privacy policies. GaziAI is not responsible for the performance, security, or practices of third-party integrations.

13. Disclaimers

The GaziAI platform is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The platform will be uninterrupted, error-free, and fully secure
• Buyer matches will result in successful commercial transactions
• All data on the platform is accurate, complete, or up to date

14. Limitation of Liability

To the maximum extent permitted by applicable law, GaziAI and its directors, employees, partners, and affiliates shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of revenue, profits, data, or business opportunities
• Damages resulting from your reliance on platform data or buyer matches
• Any interruption or unavailability of the Service

Our total aggregate liability to you for any claim arising out of or relating to these Terms shall not exceed the total amount paid by you to GaziAI in the three months preceding the claim.

15. Indemnification

You agree to indemnify and hold harmless GaziAI, its affiliates, directors, employees, and partners from any claims, damages, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of the platform
• Your violation of these Terms
• Your violation of any third-party rights
• Any content or data you submit to the platform

16. Termination

By You: You may cancel your subscription at any time through your account settings or by contacting us at support@gaziai.com. Cancellation takes effect at the end of your current billing period.

By Us: We reserve the right to suspend or terminate your access to GaziAI at any time, with or without notice, if you breach these Terms or if we determine that continued access poses a risk to the platform or other users.

Upon termination, your right to access the platform ceases immediately. Data deletion requests can be submitted to privacy@gaziai.com.

17. Governing Law and Disputes

These Terms are governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of GaziAI shall first be addressed through good-faith negotiation. Where disputes cannot be resolved informally, they shall be submitted to binding arbitration or the courts of the applicable jurisdiction as determined by GaziAI’s registered legal entity.

18. Changes to These Terms

We may update these Terms from time to time. When changes are made, we will update the “Last Updated” date at the top of this page. For material changes, we will notify active users by email at least 14 days before the changes take effect. Continued use of the platform after that date constitutes acceptance of the revised Terms.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified to the minimum extent necessary, or severed if modification is not possible, without affecting the validity or enforceability of the remaining provisions.

20. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms presented at the point of purchase or opt-in, constitute the entire agreement between you and GaziAI with respect to the Service and supersede all prior agreements and understandings.

21. Contact Us

For questions about these Terms of Service:

Email: info@gaziai.com

Website: gaziai.com/contact

GaziAI, AI-Powered Global Buyer Intelligence © 2026 GaziAI. All rights reserved.