PRIVACY POLICY

1. Introduction

GaziAI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website at gaziai.com, use our platform, or engage with our services.

By accessing or using GaziAI, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Who We Are

GaziAI is an AI-powered global buyer intelligence platform serving manufacturers, exporters, and trading companies worldwide. Our registered operations include partnerships and local representation through Husaina Global Inc. in the United States.

For privacy-related queries, contact us at: Email: info@gaziai.com

3. Information We Collect

a) Information You Provide Directly

• Full name and job title
• Business email address
• Company name and industry
• Country of operation
• Phone number (if provided)
• Product categories and target markets
• Any information submitted via demo booking forms, contact forms, or chat

b) Information Collected Automatically

When you visit our website or use our platform, we may automatically collect:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each
• Referring URLs and exit pages
• Click behaviour and scroll depth

c) Information From Third Parties

We may receive information about you from third-party sources, including:

• CRM and analytics integrations
• LinkedIn and other business networks
• Trade data and company intelligence databases
• Demo booking platforms such as Calendly

d) Business Intelligence Data

As part of our core service, GaziAI indexes publicly available business and trade data about companies, including company names, trade records, industry classifications, and publicly listed contact information. This data is used to power buyer matching and market intelligence features for our users.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our platform and services
• Match you with relevant global buyer opportunities
• Send transactional emails, demo confirmations, and onboarding communications
• Respond to your inquiries and support requests
• Personalise your experience on the platform
• Send product updates, market reports, and relevant communications (with your consent)
• Analyse usage patterns to improve platform performance
• Comply with legal obligations and enforce our Terms of Service
• Prevent fraud, abuse, and unauthorised access

We do not sell your personal information to third parties.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for processing your data includes:

• Contract: Processing necessary to fulfil our service agreement with you
• Legitimate Interests: Improving our platform, preventing fraud, and communicating relevant updates
• Consent: Where you have explicitly opted in to marketing communications
• Legal Obligation: Where we are required to process data to comply with applicable law

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These include:

• Essential Cookies: Required for core website functionality
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics, PostHog)
• Marketing Cookies: Used to track campaign performance and retargeting
• Preference Cookies: Remember your settings and preferences

You can manage your cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may affect platform functionality.

7. How We Share Your Information

We may share your information with trusted third parties only as described below:

• Service Providers: Hosting, analytics, CRM, email delivery, and demo booking platforms that process data on our behalf
• US Market Partner: Husaina Global Inc., for users who opt into US market access services
• Legal Authorities: When required by law, court order, or regulatory authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

All third-party service providers are contractually required to handle your data securely and only for the purposes we specify.

8. International Data Transfers

GaziAI operates globally. Your data may be transferred to and processed in countries outside your country of residence, including the United States. Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) as approved by the European Commission, where applicable.

9. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfil the purposes described in this policy. When your account is closed, or data is no longer needed, we securely delete or anonymise it, unless we are required to retain it by law.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (“right to be forgotten”)
• Restriction: Request that we limit how we process your data
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw Consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at info@gaziai.com. We will respond within 30 days.

11. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data at rest
• Access controls and role-based permissions
• Regular security audits and vulnerability assessments

No method of transmission over the internet is 100% secure. While we take every reasonable precaution, we cannot guarantee absolute security.

12. Children’s Privacy

GaziAI is a B2B platform intended for business professionals. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted data to us, please contact us immediately at info@gaziai.com.

13. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies independently.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. For significant changes, we will notify registered users by email. Continued use of our platform after changes are posted constitutes acceptance of the updated policy.

15. Contact Us

For any questions, concerns, or requests related to this Privacy Policy:

Email: info@gaziai.com

Website: gaziai.com/contact